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See the SMC difference

Excellent Customer Service

We always strive to conduct our business in a friendly, timely, and professional manner—with a primary focus on meeting the needs of our customers.

Design Department

Each of our locations features extensive sample and design capabilities. Whether you require structural or graphic design expertise, SMC Packaging has a team of professionals dedicated to providing cost-effective solutions to best prepare and present your product. Each design lab has a team of seasoned designers with years of experience in the corrugated industry.

Online Ordering Capabilities

SMC Packaging Group is focused on making your ordering process as easy and as efficient as possible whether you prefer to order by phone, fax, or online. All of our customers have access to our customer portal through our website which allows you place an order or release an item from inventory 24 hours a day, 7 days a week. If you are an existing customer and need access to our customer portal click here.

Standards Testing Lab

Our Springfield location is home to our TAPPI Standards Testing Lab. This temperature and humidity-controlled space allows us to accurately test packaging and combined board. Our lab utilizes an oven for conditioning, a fixed beam compression tester, a mullen tester, a full-size box compression tester, and the fixtures necessary to perform in-house materials testing and analysis.

Regional Distribution Services

We have our own transportation fleet that handles delivery between all of our locations and our diverse customer base. We utilize backhauls from subsidiary plants, suppliers, and customers where possible to reign in freight costs, and we negotiate competitive contract rates for full truckload shipments.

"We have been with SMC for more than 10 years and they have provided exceptional support and service. We work closely with many of the teams across their organization and they are always responsive, insightful and professional. We consider SMC a strategic packaging partner."

Dan Puett, Procurement Director at Red Monkey Foods, Inc.

black and white photo of SMC equipment

Have more questions? Contact us.

Frequently Asked Questions