To provide value to our customers, employees, and shareholders through the manufacture of products or delivery of a service in an ethically and environmentally responsible manner to ensure long-term, profitable growth of the company.
We will conduct our business in a friendly, timely, and professional manner with a primary focus on the needs of our customers.
We will promote a business environment that encourages, recognizes, and rewards innovation, creative thinking, personal and professional growth, continuing education, self-respect, and respect for others.
We will maintain the highest professional and personal ethics in our business relationships with customers, vendors, and employees.
We will develop and implement quality assurance programs and procedures to consistently produce high quality products and provide services that exceed customer expectations.
We will develop and implement safety programs and procedures that actively promote safe practices through comprehensive employee training, education, and facility engineering.
We will establish relationships with vendors that have shown a commitment to quality, service, and pursuit of excellence.
We will actively promote environmental awareness through source reduction, recycling and environmentally sound practices.
We will be community-minded in our actions and actively participate in civic, charitable, and social groups to have a positive impact on the community that is vital to our customers, employees, vendors, and our company.
We will participate in trade and business associations to keep abreast of developments in our industry and the economy in general.
We will maintain a flexible, open mind when it comes to new ideas, methods, and concepts and will continually strive to improve efficiency and productivity.
Value Added Customer Service
At SMC Packaging, we pride ourselves in our ability to listen and recognize our customers' needs. Being an independent supplier has helped us simplify the decision-making process and has allowed us the flexibility to customize many different types of service offerings for our customers.
We truly believe that partnership is the path to successful business relationships. Through co-sponsored quarterly productive reviews we find effective ways of reducing total transaction costs and providing better value to our customers.
We look forward to the opportunity to work with you to show you the quality, innovation, service, and value that we believe distinguishes us in our industry.